Application Engineer

Full Time

Role : Application Engineer

SIMTEK is an authorized reseller of SOLIDWORKS products & 3DEXPERIENCE

Works. We are seeking highly motivated and talented individuals to join our dynamic

Technical Team as Application Engineer. The Application Engineer will work closely

with customers to understand their needs, troubleshoot issues, and provide tailored

solutions to enhance their productivity and efficiency

Responsibilities:

  1. Provide technical support to customers via phone, email, or in-person

meetings.

  1. Conduct training sessions for customers on SolidWorks software and related

applications.

  1. Collaborate with sales teams to understand customer requirements and

propose appropriate solutions.

  1. Assist in the implementation and customization of SolidWorks software to meet

customer needs.

  1. Troubleshoot technical issues and provide timely resolutions to ensure

customer satisfaction.

  1. Develop and maintain technical documentation, including user guides and

troubleshooting manuals.

  1. Stay updated on the latest SolidWorks features, enhancements, and best

practices.

Qualification:

  1. Bachelor’s degree in Mechanical Engineering, Automobile, Aeronautical or

Electrical Engineering

  1. Strong understanding of engineering principles and design methodologies.
  2. Excellent problem-solving skills and ability to troubleshoot technical issues

independently.

  1. Effective communication skills to conduct training sessions or workshops
  2. Ability to work independently and as part of a team in a fast-paced

environment.

  1. Willingness to travel across and within the assigned territory for Customer

meetings (Two Wheeler is mandatory)

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