Role : Application Engineer
SIMTEK is an authorized reseller of SOLIDWORKS products & 3DEXPERIENCE
Works. We are seeking highly motivated and talented individuals to join our dynamic
Technical Team as Application Engineer. The Application Engineer will work closely
with customers to understand their needs, troubleshoot issues, and provide tailored
solutions to enhance their productivity and efficiency
Responsibilities:
- Provide technical support to customers via phone, email, or in-person
meetings.
- Conduct training sessions for customers on SolidWorks software and related
applications.
- Collaborate with sales teams to understand customer requirements and
propose appropriate solutions.
- Assist in the implementation and customization of SolidWorks software to meet
customer needs.
- Troubleshoot technical issues and provide timely resolutions to ensure
customer satisfaction.
- Develop and maintain technical documentation, including user guides and
troubleshooting manuals.
- Stay updated on the latest SolidWorks features, enhancements, and best
practices.
Qualification:
- Bachelor’s degree in Mechanical Engineering, Automobile, Aeronautical or
Electrical Engineering
- Strong understanding of engineering principles and design methodologies.
- Excellent problem-solving skills and ability to troubleshoot technical issues
independently.
- Effective communication skills to conduct training sessions or workshops
- Ability to work independently and as part of a team in a fast-paced
environment.
- Willingness to travel across and within the assigned territory for Customer
meetings (Two Wheeler is mandatory)